Huntsville Public Transit Survey
1
Zipcode
2
Public Transportation in Huntsville
3
Outside of Huntsville
4
Additional Questions
What zip code do you live in?
(Required)
Please note: We are currently limiting responses to Huntsville residents.
Do you use public transportation in Huntsville?
(Required)
Yes
No
How often do you ride the bus or use public transportation?
(Required)
Daily
Weekly
Monthly
Bi-Monthly
Quarterly
Yearly
Which times of day do you primarily ride during?
(Required)
Morning Rush Hour (7-9AM)
Late Morning (9AM-Noon)
Early Afternoon (Noon-4PM)
Evening Rush Hour (4PM-7PM)
Check all that apply.
Your Experiences with Public Transporation in Huntsville
The following questions pertain to your experiences with public transportation in Huntsville.
Overall, how would you describe your experiences with using public transportation in Huntsville?
(Required)
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Please indicate whether you agree or disagree with the following statements:
I feel safe while using public transportation in Huntsville.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Huntsville's public transportation is easy to navigate and understand. I can easily find and access schedule/route information.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Buses are reliable and arrive on time.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I don't have to wait long for a bus to arrive.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Bus stops and shelters are clean and well-maintained.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Buses are clean and well-maintained.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Bus drivers and transit staff are helpful and approachable.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Bus fares are reasonably priced and affordable.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Bus stops are conveniently located and are near my travel destinations. I can get where I need to go.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I can get to my destinations quickly and without more than one transfer.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Buses are always in operation when I need them.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Follow-Up Questions
Based on your answers above, please provide us with some additional details.
What factors make you feel unsafe when using Huntsville’s public transportation? Do you feel unsafe while waiting for a bus, while on the bus, or both? What changes would make you feel safer?
(Required)
What factors make Huntsville’s public transportation hard to use? What changes would make it easier to use?
(Required)
What factors make Huntsville’s public transportation unreliable? How could this be improved?
(Required)
On average, how long do you wait for a bus to arrive at your stop? If you transfer to another line during your trips, how long do you wait for a transfer on average?
(Required)
What specific bus stop(s) or shelter(s) do you feel are undermaintained? What specific improvements would you like to see at that or those location(s)?
(Required)
How could customer service be improved for Huntsville public transportation?
(Required)
What would be the ideal fare to ride on public transportation in Huntsville?
(Required)
What new stops and/or routes would you most like to see added to Huntsville public transportation?
(Required)
From arriving at the bus stop to reaching your final destination, how long is your trip, on average, when riding on Huntsville’s bus service? How many transfers are required?
(Required)
Should the hours of operation for bus service be expanded? If so, what hours of operation would you like to see implemented?
(Required)
Have you used public transportation in another city?
Yes
No
Outside of Huntsville, what city have you most recently used public transportation in?
How often did you use public transportation in this city?
(Required)
Daily
Weekly
Monthly
Bi-Monthly
Quarterly
Yearly
What forms of public transportation did you use in this city?
(Required)
Bus
Train
Boat
Other (Please Specify)
Select all that apply.
What other forms of public transportation did you use?
(Required)
How did your experiences with public transportation in this city compare to your experiences with public transportation in Huntsville?
(Required)
Your Experiences with Public Transporation Outside of Huntsville
The following questions pertain to your most recent experiences with public transportation in another city.
I felt safe while using public transportation in this city.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
This city’s public transportation was easy to navigate and understand. I could easily find and access schedule/route information.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Transit vehicles were reliable and arrived on time.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
I didn’t have to wait long for a bus/train/boat to arrive.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Transit stops were clean and well-maintained.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Transit vehicles were clean and well-maintained.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Transit staff was helpful and approachable.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Fares were reasonably priced and affordable.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Transit stops were conveniently located and were near my travel destinations. I was able to get to where I needed to go.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Public transportation was always in operation when I needed to use it.
(Required)
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
What currently prevents you from using public transportation in Huntsville?
(Required)
Safety concerns
Too hard to navigate and use
Buses are unreliable
Too much time between buses
No stops near home
No stops near destinations
Too many transfers are required
Buses are not maintained
Bus stops and shelters are not maintained
Unfriendly drivers or staff
Fares are too expensive
Hours of operation are not sufficient
Other / Additional Reasons (Please Specify)
Other reasons:
(Required)
What specific changes or improvements would make you more likely to use public transporation in Huntsville?
(Required)
What other types of transportation do you currently use?
(Required)
I drive my own vehicle
Taxi/Uber/Lift
Bike
Walk
Rides from Family or Friends
Other (please specify below)
I don’t have access to transportation
Other type(s) of transportation:
(Required)
Optional Questions
Your Age
18-24
25-34
35-44
45-54
55-64
65 or Above
Prefer Not to Answer
Your Gender
Male
Female
Non-binary
Agender
My gender is not listed
Prefer not to answer
Your Ethnicity
American Indian or Alaskan Native
Asian / Pacific Islander
Black or African American
Hispanic
White / Caucasian
Multiple ethnicity / Not listed
Prefer not to answer
Highest-Completed Education
High School
Associate Degree
Bachelor’s Degree
Graduate or Professional Degree
Some College
Other
Prefer Not to Answer
Your Marital Status
Single
Married
Divorced
Widowed
Separated
Domestic Partnership
Your Employment Status
Employed Full-Time
Employed Part-Time
Self-employed
Not employed but looking for work
Not employed and not looking for work
Homemaker
Retired
Student
Prefer Not to Answer
